Shanghai expat help
Real locals. English + Mandarin.

Airport pickup, bank visits, hospital registration — a bilingual local meets you on site, translates, and handles the paperwork. Book via WeChat; transparent USD pricing.

Shanghai only · Not a travel agency · No online checkout

Laowai Desk WeChat QR code

WeChat booking

Add us on WeChat to book

Message our Shanghai desk — we confirm your USD price and assign a bilingual local.

  1. 1. Scan QR → add our contact in WeChat
  2. 2. Send your dates, district, and service name
  3. 3. We confirm USD price & assign your bilingual local
  4. 4. Meet on site — airport (PVG/SHA), bank, or hospital

Don't have WeChat yet?

  • · Download WeChat on App Store or Google Play before you fly
  • · You can sign up with your email or foreign phone number
  • · No WeChat? Message us anyway — we reply in English

OUR TEAM · Bilingual locals

Real people who meet you at the airport, bank, or hospital — translate, queue, and walk you through forms. Not a tour agency.

Lin Mei, bilingual helper in Shanghai
Lin Mei

Warm PVG handoffs & first-week settling

Mandarin · English · ★ 4.9 · 86 jobs

Airport handoffeSIM / Alipay setupMetro intro

Covers: Pudong · Huangpu

Chen Yuxi, bilingual helper in Shanghai
Chen Yuxi

Bank & admin forms, calm under pressure

Mandarin · English · Basic Japanese · ★ 4.8 · 72 jobs

Bank escortResidence registrationHospital queue

Covers: Jing'an · Xuhui

Wang Qi, bilingual helper in Shanghai
Wang Qi

Friendly face for first-time Shanghai visitors

Mandarin · English · ★ 4.9 · 54 jobs

Arrival essentialsShopping districtsCafe coworking

Covers: Changning · Putuo

Why foreigners book us

  • · Shanghai-only — we know local branches & hospitals
  • · English + Mandarin on every job
  • · Fixed USD starting prices — confirmed before you go
  • · Meet in person at airport, bank, or hospital

How booking works

01
Scan WeChat

Add us and send your flight, district, and service.

02
We confirm

USD price locked in — we assign your bilingual local.

03
Meet on site

PVG/SHA airport, bank branch, or hospital lobby.

FAQ

Do I need to speak Chinese?

No. Your bilingual local translates forms, counters, and staff in real time.

How do I pay?

We confirm the USD price on WeChat first. Pay via WeChat Pay, Alipay, or cash USD when you meet.

Is this safe and legit?

Yes — public venues only (airports, bank branches, hospitals). You meet your local in person at an agreed spot.

What cities do you cover?

Shanghai only — including Pudong Airport (PVG) and Hongqiao Airport (SHA).

Can I cancel?

Free cancellation 24 hours before your appointment — just message us on WeChat.

WeChat QR code to book Laowai Desk

All bookings via WeChat · Shanghai only · English support

Shanghai guides

Laowai Desk WeChat QR code

WeChat booking

Scan to book — we assign your bilingual local.